Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery Estimates Shipping rates are calculated at checkout based on your location and order details via Canada Post.

Destination Estimated Delivery Time
Canada 2–8 business days
United States 5–10 business days
Western Europe (FR, DE, IT, CH) 6–15 business days
United Kingdom 6–15 business days
Japan 7–14 business days
Australia & New Zealand 8–16 business days

Customs, Duties & Taxes LAUZON LIMITED ships from Canada. Orders shipped internationally may be subject to import duties, taxes, and customs clearance fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the Canada Post website or your local postal carrier.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email]. We'll work with Canada Post to investigate and resolve the issue as quickly as possible.

Contact For any shipping-related questions, please reach out to us at blauzon@lauzonlimited.com or through our contact page.